Am I entitled to a refund?
- We will issue you a full refund if the items are not as described/advertised. Please read through our Refunds Policy to learn more.
Do you collect personal information?
- We do not collect any personal information. All transactions all handled by paypal, so all your information will be secured.
When will I received my purchased items?
- You will be able to download the materials automatically right after making your payment. If for any reason your download doesn’t start automatically, please, send us a message and we will send you the materials.
I lost my original purchased items, do I have to buy them again?
- No, if you have already purchased a test bank or solutions manual from us and you lost it, all you have to do is send us an e-mail and we will re-send your items.
May I receive a sample before buying?
- You are able to download a sample of the materials before buying.
Am I able to buy portions of a book (specific chapters)?
- No, we are only allowed to sell the material as a whole.
Is my payment safe and secured?
- Yes, all payments are handled via Paypal. So you can rest assured that your payment and all information is 100% safe and secured.
What is the format of the files (pdf, doc)?.
- Our materials come in Adobe Acrobat .pdf, Microsoft Word .doc/.docx or Microsoft Excel .xlsx format. Since these materials include multiple files, they come in a compressed zip folder (zip or rar).